The second-hand marketplace Users Share Displeasure About Sizing Changes
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has updated its measurement guidelines for women's and children's garments without notifying all users about the change.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category versus the original listing due to the recalibration.
The platform stated the new system was more in line with similar services.
The platform has recommended to examine their items and manually change the size if necessary, which has left users frustrated.
Measurement Approach Updates
Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Necessary Adjustments
Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she explained.
Marketplace Information
The platform boasts over 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods following member complaints.